Policies & Procedures

The operational procedures published by the Hasan Kalyoncu University Information Technology are listed below, within the scope of the ISO/IEC 27001:2022 Information Security Management System. All users are required to comply with the relevant procedures.

Management & Access

• BIM.PR.12 — Password Management and Reset
• BIM.PR.13 — Multi-Factor Authentication (2FA)
• BIM.PR.14 — Mobile Access and Device Security
• BIM.PR.15 — Account Lifecycle and Offboarding

Email

• BIM.PR.16 — Corporate Email Account Creation
• BIM.PR.17 — Bulk Email Sending Authorization
• BIM.PR.18 — Email Security and Privacy

Device & Inventory

• BIM.PR.19 — Device Handover and Assignment
• BIM.PR.20 — Device Loss / Theft / Repair
• BIM.PR.21 — Asset Decommissioning
• BIM.PR.22 — Inventory Management

Continuity & Monitoring

• BIM.PR.23 — Backup
• BIM.PR.24 — Logging and Monitoring
• BIM.PR.25 — Patch Management

Access & Service

• BIM.PR.26 — BYOD (Bring Your Own Device)
• BIM.PR.27 — VPN Access
• BIM.PR.28 — Turnstile System

Other Procedures

• BIM.PR.29 — Free Software License Management
• BIM.PR.30 — Clean Desk and Clean Screen

Management and application processes are carried out via portal.hku.edu.tr; support requests via desk.hku.edu.tr.