Quick Access
Help DeskSubmit all technical requests via desk.hku.edu.tr and track them in one place.PortalAccess your applications, approvals and management processes via portal.hku.edu.tr.EmailUse your corporate email account; reach setup, forwarding and mobile settings.Wi-FiConnect to the campus wireless network with your corporate account.VPN / Remote AccessSecurely reach licensed software and internal systems from off campus.Software & LicensesStart your software and license requests and view installation guides.Cyber SecurityReach guides and awareness materials on passwords, phishing and data security.DocumentsBrowse all frequently used setup, connection and usage guides.
Service Areas
ServicesAll service areas provided by Information Technology.Information SystemsPortal and institutional information systems.SupportHelp desk and technical support process.Guides & DocumentsSetup and usage guides.Security & AwarenessInformation security and user awareness.Policies & ProceduresOperational procedures library.
Who Are You?
Academic Staff
Administrative Staff
Guests
Information Security & Compliance
Information Technology carries out all its services and processes in line with the requirements of Law No. 6698 on the Protection of Personal Data (KVKK), the ISO/IEC 27001 Information Security Management System, and the Presidential Information and Communication Security Guide (BİGDES).
KVKKProtection of personal data — technical and administrative measures (Law No. 6698).ISO/IEC 27001Our information security management system approach and control framework.Information and Communication Security GuidePolicies, procedures and awareness for the BİGDES requirements.
Need help?The help desk is provided at desk.hku.edu.tr and management processes on portal.hku.edu.tr.